1. Information We Collect
We collect information you provide directly to us, including:
Personal Information:
Name, email address, phone number
Billing information and payment details (processed securely through third-party payment processors)
Business information (company name, industry, size)
Profile information and preferences
Usage Information:
Course progress and completion data
Participation in live sessions and community
Survey responses and feedback
Communication with our support team
Automatically Collected Information:
Device information and IP address
Browser type and operating system
Pages visited and time spent on platform
Referral source
2. How We Use Your Information
We use collected information to:
Provide and improve the Program experience
Process payments and send transactional communications
Send Program updates, materials, and important notices
Provide customer support
Analyze usage patterns to improve content and delivery
Send marketing communications (with your consent)
Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
Service Providers:
Payment processors (Stripe, PayPal, etc.)
Email service providers (for Program communications)
Learning management system platforms
Analytics providers (Google Analytics, etc.)
Video hosting services (Vimeo, Zoom, etc.)
Legal Requirements:
When required by law or legal process
To protect our rights and property
To ensure safety and security
Business Transfers:
In connection with merger, sale, or transfer of our business
4. Data Security
We implement reasonable security measures to protect your information, including:
Encrypted data transmission (SSL/TLS)
Secure payment processing through PCI-compliant providers
Limited access to personal information
Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access: Request a copy of your personal information
Correction: Update or correct your information
Deletion: Request deletion of your information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing emails at any time
Data Portability: Request your data in a portable format
To exercise these rights, contact us at [email protected]
6. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences and login status
Analyze site usage and improve functionality
Provide personalized content
Track marketing campaign effectiveness
You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
7. Third-Party Links
The Program may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. Children's Privacy
The Program is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
If you are accessing the Program from outside Canada, your information may be transferred to, stored, and processed in Canada. By using the Program, you consent to this transfer.
10. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law, even after account closure.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of sale of personal information (we do not sell information)
Right to deletion
Right to non-discrimination for exercising your rights
12. GDPR Rights (European Users)
If you are in the European Economic Area, you have rights under GDPR:
Right to access your data
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
13. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Your continued use of the Program after changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy-related questions or requests:
Support Email: [email protected]
Quick Summary (Not Legally Binding)
What we collect: Your name, email, payment info, and how you use the program Why we collect it: To deliver the program, provide support, and improve your experience Who we share with: Only service providers who help us run the program (payment processors, email providers, etc.) Your rights: Access, correct, or delete your data at any time Our promise: We never sell your information and we protect it with industry-standard security
Questions? Contact us at [email protected]